livewire blog

Representation of two people trying to resolve IT Issues.

Most Common – and Overlooked – IT Issues

The world is constantly evolving, with new technologies and workflows emerging constantly. However, one thing that has remained constant is insecure practice resulting in IT Issues. There have been a few “usual suspects” of security negligence that have emerged over the years. These too, have stayed relatively stable. Often time, these security holes actually arise …

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A woman in distress from not outsourcing IT work.

Planning to Do IT Yourself? The Cost of In-House IT

With a limited budget, it can be hard for the average SMB – small medium business – to create a good networking infrastructure. However, outsourcing IT is often seen as the more expensive option than doing it yourself. Often times, it might be compelling to create your own network environment from in-house knowledge and hardware. …

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Man locked out of his computer after being a victim of a ransomware attack.

4 of 5 Canadian Businesses Will Face a Ransomware Attack

Ransomware threats are mounting in volume and in amount demanded from victims. In early 2021, Acer was hit with a ransomware attack, and asked to pay a whopping $50 million. In addition, criminals have been moving towards attacking SMBs – small medium businesses – in large volume. Although the ransom asked is usually a lot …

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Take advantage of a captive audience with on-hold messages for business!

When to Change On-Hold Messages for Business

If you’ve already made on-hold messages for business, you understand how important it is to optimize time with a captive audience. The job of an on-hold message is to entertain, inform, and possibly enlighten the potential customer regarding your services. These objectives have very limited efficacy when your on-hold message is outdated. Telling people about …

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Protect yourself from data breaches and viruses with an effective cybersecurity cost breakdown

Cybersecurity Cost Breakdown: How Much to Spend?

As the cybersecurity world changes and threats mount, companies need to pay more attention to securing themselves. However, this is often seen as an afterthought by many, especially seeing how expensive good tech support can be. With proper budgeting and a logical cybersecurity cost breakdown, you will be able to allocate a reasonable amount to …

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